CARRIAGE TERMS

Thank you for shopping at TVStand LLC. To ensure that your furniture is delivered safely and on time, we have established the following detailed shipping terms. Please note that our delivery service is currently limited to the continental United States; consequently, the address options on our checkout page are fixed to the U.S.

Delivery Coverage and Restrictions
Currently, our delivery operations cover only the 48 contiguous United States. As TV stands are classified as large or heavy items, providing an accurate street address is crucial to ensuring a smooth delivery process.

Carrier Partners
To guarantee the quality of transport for large furniture items, we partner closely with leading U.S. logistics providers, including:
FedEx
UPS
Based on your geographic location and the product’s packaging specifications, we will automatically select the most suitable carrier for your order to minimize transit stops and reduce the risk of damage.

Shipping Times and Delivery Estimates
The processing and delivery timeline for your order is as follows:
Order Processing Time: Once an order is received, our warehouse typically requires 1–3 business days to pick, securely package, and perform final outbound checks on your items.
Transit Time: After the shipment has been dispatched, it is expected to arrive at your delivery address within 3–7 business days.
Total Delivery Time: From the moment you place your order until you receive the product, the total estimated delivery time is typically 4–10 business days.
Note: Delivery times may be slightly delayed during public holidays or due to extreme weather conditions (such as blizzards, hurricanes, etc.). We appreciate your understanding.

Order Tracking
Once your order has shipped, we will immediately send you a shipping tracking number via email. You can visit the carrier’s official website to check the real-time status of your package.

Receiving Your Delivery
Since our TV stands contain components made of wood, glass, or metal, please be sure to inspect the outer packaging for any damage before signing for the delivery. If the packaging shows obvious signs of severe damage, you may choose to refuse the delivery and contact us immediately at service@tvstand.online. If you discover damaged internal parts after signing for the delivery, please take photos of the damage and contact our customer service team within 48 hours; we will then arrange for replacement parts to be sent to you.

TVStand LLC is committed to providing you with a stable and reliable logistics experience, ensuring that your journey to upgrade your home furnishings is effortless and worry-free.